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Privacy policy

Privacy Policy

Last Updated: October 27, 2026

JEWEL OASIS respects your privacy. This Privacy Policy explains, in general terms, how personal information may be collected, used, disclosed, and protected when you visit or make a purchase from our online store.

This policy must be reviewed against the actual Shopify store settings, installed apps, payment services, analytics tools, advertising technologies, and applicable privacy laws before publication.

1. Information We May Collect

Depending on how you interact with our store, information may include:

  • Contact information, such as your name, email address, telephone number if provided, and shipping or billing address.

  • Order information, including products purchased, order details, payment status, and transaction-related records.

  • Account information if you choose to create a customer account.

  • Customer support communications and information you provide when contacting us.

  • Technical information, such as browser, device, IP address, and website usage information, where collected through our store or service providers.

The precise information collected depends on the features and services enabled on our website.

2. How We May Use Information

Personal information may be used to:

  • Process and fulfill orders.

  • Arrange shipping and provide order updates.

  • Respond to questions and customer service requests.

  • Maintain store security and help detect fraudulent transactions.

  • Operate, maintain, and improve our website.

  • Comply with applicable legal obligations.

  • Send marketing communications where permitted and, when required, with your consent.

You may opt out of marketing emails by using the unsubscribe instructions included in the message. Transactional messages relating to purchases may still be sent where necessary.

3. Payments

Payments are processed through the payment providers made available at checkout.

JEWEL OASIS does not intentionally request that customers send full payment card numbers or security codes by ordinary email.

The information handled by a payment provider is subject to that provider's own privacy practices and terms.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to support essential store functions, remember preferences, measure website activity, and provide other features.

The types of cookies and tracking technologies used depend on our actual Shopify configuration and installed applications.

Where required by applicable law, we will provide appropriate notices and choices regarding non-essential cookies or similar technologies.

5. How Information May Be Shared

We may disclose personal information to service providers when reasonably necessary to operate the store and fulfill your requests. These may include:

  • Shopify and related ecommerce services.

  • Payment processors.

  • Shipping and delivery providers.

  • Customer support and communication services.

  • Website analytics or advertising providers, if enabled.

  • Professional advisers or public authorities where disclosure is legally required.

We do not describe these examples as a complete list of the services currently enabled on our store. The actual list should be verified before publication.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, recordkeeping, dispute resolution, and legal compliance.

Retention periods depend on the type of information and applicable requirements.

7. Data Security

We use the security features and procedures available to us to help protect personal information.

No method of transmission or electronic storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal information.

You may also have rights concerning certain targeted advertising, data sharing, or marketing activities.

To submit a privacy request, contact us using the details below. We may need to verify your identity before responding.

9. Children's Privacy

Our store is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us so we can review the matter.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when visiting their sites.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The updated version will be posted on this page with a revised date.

12. Contact Us

For questions or requests concerning this Privacy Policy, contact:

JEWEL OASIS
Email: contact@jeweloasisllc.shop

6280 Sawmill Rd
Dublin, OH 43017
United States